Exciting Changes Ahead: Our Website is Getting a Makeover! Stay tuned for an upgraded experience with new features and enhanced solutions to help you optimize your Customer Experience more efficiently.
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Exciting Changes Ahead: Our Website is Getting a Makeover! Stay tuned for an upgraded experience with new features and enhanced solutions to help you optimize your Customer Experience more efficiently.

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Information Security Policy

At YOIZEN, we are committed to establishing ourselves as one of the most reliable companies in the sale, development, implementation, training, and support of software solutions for customer experience through digital channels. Additionally, we lead the development of new technologies, promote sustainability, and encourage efficient human capital management.

 

In this context, we have decided to implement an Information Security Management Program aligned with ISO/IEC 27001 standards, ensuring the protection and confidentiality of information across all our processes.

 

To achieve this, the following objectives have been established:

  • Meet the needs of our customers through continuous improvement of our processes, complying with stakeholder requirements, ensuring information security, and guaranteeing business continuity.
  • Provide our services in accordance with Service Level Agreements (SLA), respecting the legal, contractual, and regulatory requirements agreed upon with our customers, while ensuring the confidentiality, integrity, and availability of information.
  • Ensure the continuity of critical business processes by implementing best practices to protect the company’s resources and assets.
  • Provide continuous information security training to all members of the firm.

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