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Exciting Changes Ahead: Our Website is Getting a Makeover! Stay tuned for an upgraded experience with new features and enhanced solutions to help you optimize your Customer Experience more efficiently.

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Logo Yoizen

Evolving with Next-Gen AI to enhance your CX management

We’re getting renewed to stay ahead in the continuous advancements in conversational technology. Discover the new features of our No‐Code Platform powered by Generative AI.

Get started
Get started

We’re getting renewed to stay ahead in the continuous advancements in conversational technology. Discover the new features of our No-Code Platform powered by Generative AI.

Manage multiple channels in a single place.

Boost your CX with

Conversational AI

Create memorable customer experiences through our AI-powered ChatBot building solution.
Connect with your audience in a more natural and personalized way.

Don’t make them wait. Resolve customer questions instantly, 24/7/365.

Elevate Engagement

with Generative AI

Dedicate the right and necessary time to train your ChatBot, and let the AI ​​take care of the rest.
Deliver rich messaging experiences that captivate and resonate with your audience.
Empowering Brands,
Elevating Experiences
claro
edenor
galicia
metrogas
musimundo
osde
scienza
swiss
telecom
telefonica
telmex

Build a 360° view

of each customer

Centralize and automate large volumes of conversations and attain customer interaction traceability.
Seamlessly route high‑value or high‑complexity use cases to live agents.

Unlock the power of

WhatsApp Business Platform

The API of WhatsApp Business Platform empowers you to drive business outcomes by giving your customers the type of always-on messaging they want and where they live.
Keep prospects and customers on the path to purchase and satisfied with your services. Engage and retain your customers on the platform with more than 2 billion users around the world.

A customized solution for every industry

Automated conversational journeys with AI in a secure and reliable way, integrated into an omnichannel ecosystem.

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Healthcare

Elevate patient experiences, streamline operations effortlessly.
  • Appointment Booking & Rescheduling.
  • Appointment Reminders.
  • Medical Plans.
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Finance

Enable secure, self-service conversations for efficient financial management.
  • New Account Openings.
  • Loan Applications.
  • Transaction dispute resolutions.
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Telco

Automate repetitive processes and FAQs. TV, Internet, Mobile Phone Subscriptions.

  • Client Retention.
  • Technical Support.
  • Subscription Plans.
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Retail

Help customers discover and purchase your products.
  • Shipping.
  • Promotions.
  • Product Catalog.
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Utilities

Engage customers with self-managed services 24/7.
  • Outage Service Care.
  • Billing Notifications.
  • Technical Complaints.
Haven´t found the use case you are looking for? Contact us to learn more.
We can help you design the conversational experience that best suits your business needs.

Why Yoizen CX Suite

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Versatile

Adaptable to multiple platforms and supports a range of integrations.
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Scalable

Start easy and grow limitless. Our solution effortlessly accommodates your evolving needs.
Icono-PorQue_Personalizable2

Customizable

Craft a personalized conversational experience that adapts to changing customer requirements.
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Dynamic

Experience a solution that constantly evolves in line with market trends.

What makes
our customers choose us

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Customer
Success

Boost brand loyalty and drive CX transformation with expert conversational journey guidance.
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UX Conversational
Design

Create fluid user-centric chatbot flows for optimal interactive experiences.
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Responsive
Assistance

Agile customer support for inquiries and issue resolution.
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Constant
Innovation

A culture of continuous improvement to meet customer needs and stay on top of market trends.

How brands
envolves with us

Scienza is a leading company in the marketing, distribution and management of medications for oncology, HIV treatments, transplants and special therapies. A strategic partner between healthcare providers, pharmaceutical laboratories, and healthcare facilities, through which they reach patients.

Scienza Argentina

“In Scienza, the constant pursuit of innovation led us to choose Yoizen to optimize our internal processes and provide exceptional service to our affiliates. The collaboration led to the successful development of the AI-powered Virtual Assistant, VITA, proving to be the best decision for continuous innovation.”
Rodrigo González Process Analyst
Learn more

86%

of WhatsApp conversations
are fully automated

30%

of the automated conversations
on WhatsApp involve AI

97%

of WhatsApp conversations are
resolved satisfactorily

Yoizen is awarded High Performer for Customer Self-Service and Live Chat Software. It is also featured as Niche Player for Chatbots, Digital Customer Service Platforms & Conversational Support in G2 Grid® 2024 Reports.

Take a look at our G2 Reviews

“A comprehensive tool to transform the customer experience”
Cinthia Giselle
D’Agostino

Digital Customer Service Supervisor

MetroGAS
“Social media administration platform, versatile with the potential to add integrations.”
Marcela
Pierpauli
Enterprise (> 1000 emp.)
“Our main partner in the digital transformation of our affiliates.”
Joshue
Vega
Process Chief

Scienza Argentina

“Solutions for Digital Channels.”
Javier Ignacio
Ali
Responsible for digitalization of processes and experiences of the digital channel

Movistar

Read more

About Yoizen

Yoizen is a digital technology company, founded in 2010 to evolve the way brands communicate with their users on digital channels. We have an expert Partner Network that plays a key role in our development and growth.

Our Conversational CX Platform drives digital transformation, integrating Conversational and Generative AI for customer service, sales, and business process automation, improving customer, contact center and employee experience.
+100

Transactional
ChatBots

+420M

Automated Conversations
Managed per Month

+16

countries
in America

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Yoizen is a Meta Business Partner. This means that our expertise and professional services have been verified and approved by Meta to help you transform your CX conversational strategy across WhatsApp, Facebook and Instagram, scaling your business.
Take the next step!
Start transforming your user interactions and drive revenue across digital channels.
Contact us today and be amazed by what Yoizen’s AI-Powered Technology can do to grow your business.

Let´s talk

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Where we are

USA

Argentina

Our solutions adapt and integrate with diverse operational frameworks. Reach out to discover how we can assist you in orchestrating a tailored digital strategy for your organization.

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